Shipping/Delivery

Shipping

How long does it take to process and ship my item?

Your order will be processed and shipped via USPS within 3 business days. Once your order has shipped, you will receive a confirmation email with a tracking number.

Can I upgrade my shipping?

We are happy to arrange expedited shipping for your handmade items and accessories. Please email Support@EllieCollins.shop to inquire about expedited shipping options.

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Ordering

Can I cancel or change my order before it ships? If you would like to cancel or change your order,

please contact us as soon as possible at Support@EllieCollins.shop. We will do our best to accommodate your request, but cannot guarantee it.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and Venmo.